How to Feel More Confident Using Your Device — Even If You’re Not Techy

Most people believe that everyone else “just knows” how to use technology. The truth is, they don’t. Digital confidence is not something you are born with. It’s something you build, one small win at a time.

This guide is here to help you feel more at home with your phone, laptop, or tablet — without pressure, without jargon, and without making you feel silly. You’re not behind. You’re learning. And that’s enough.

Start Small and Build Your Skills

Technology can feel overwhelming when you try to learn everything at once. Instead, focus on one simple task at a time. For example, if you want to get better at using your smartphone, start by learning how to:

• Make and receive calls

• Send text messages

• Take photos

  
  

Once you feel comfortable with these basics, move on to other features like setting alarms or using apps. Each small success builds your confidence and makes the next step easier.

Tip: Write down the steps you follow for each task. Having a simple checklist can help you remember and feel more in control.

Use Your Device Every Day

Practice is key to feeling confident. Try to use your device daily, even if it’s just for a few minutes. Regular use helps you become familiar with the layout and functions.

For example, if you have a tablet, spend a few minutes browsing the internet, checking the weather, or reading the news. If you use a laptop, try typing a short email or saving a file. The more you use your device, the less intimidating it will feel.

Ask for Help Without Feeling Embarrassed

Many people hesitate to ask for help because they worry about looking silly. Remember, everyone was a beginner once. Asking questions is a smart way to learn.

You can ask family members, friends, or even local community centres that offer tech support. In New Zealand, libraries often provide free workshops or one-on-one help sessions for people wanting to improve their digital skills.

Learn to Use Search Engines and Tutorials

When you don’t know how to do something, a quick search can often provide the answer. Learning how to use search engines like Google effectively is a valuable skill.

Try typing simple questions like “how to send an email on iPhone” or “how to download an app on Android.” You will find step-by-step guides, videos, and forums where people share advice.

Example: Watching a short YouTube tutorial can show you exactly what to do, making it easier to follow along.

Organise Your Device for Easier Use

A cluttered device can make using technology more stressful. Spend some time organising your apps, files, and settings so they are easy to find.

• Group similar apps into folders (e.g., all your messaging apps in one folder)

• Delete apps or files you no longer use

• Set up shortcuts for tasks you do often

  
  

This makes your device feel more familiar and less confusing.

!Eye-level view of a tablet on a wooden table with a simple home screen layout

Understand Basic Security and Privacy

Feeling safe while using your device adds to your confidence. Learn some basic security tips like:

• Using strong passwords or PINs

• Recognising suspicious emails or messages

• Keeping your software updated

  
  

You don’t need to be an expert, but knowing these basics helps you avoid common problems and protects your information.

Use Voice Commands and Accessibility Features

Many devices have built-in features to make using them easier. Voice commands allow you to control your device by speaking instead of typing or tapping.

For example, you can say “call Mum” or “set a reminder for 3 pm.” Accessibility settings can also adjust text size, screen brightness, or enable screen readers.

Explore these options in your device’s settings to find what works best for you.

Join a Community or Group

Learning with others can make technology less intimidating. Look for local groups or online communities where people share tips and support each other.

In New Zealand, community centres, libraries, and some senior groups offer digital literacy classes. These environments are friendly and patient, perfect for building your skills at your own pace.

Keep a Positive Mindset

It’s normal to feel frustrated or stuck sometimes. Technology changes quickly, and no one knows everything. Celebrate your progress, no matter how small.

Remember, every expert was once a beginner. Your willingness to learn is the most important step.

Summary

Building confidence with your device takes time and practice. Start with small tasks, use your device regularly, and don’t hesitate to ask for help. Organise your device to make it easier to use, learn basic security, and explore helpful features like voice commands. Joining a community can provide support and encouragement.